Programme

Guided Store Tour of Liverpool Polanco

Welcome Coffee / Tea in Foyer at Hyatt Regency Polanco

 Registration Desk open

IGDS WDSS 2026

Welcome Address & Opening

André Maeder, IGDS President & CEO of Selfridges, UK

Carlos Marín Rangel, CEO of Liverpool, Mexico

Opening Session : Customer Trends & Observation

Winning the 2030 Consumer

Karen Lellouche Tordjman, Managing Director & Senior Partner of Boston Consulting Group, Mexico

Session 1 - Deploying Unified Commerce Strategies

A Unified Strategic Approach

Carlos Marín Rangel, CEO of Liverpool, Mexico

Transforming Iconic American Brands

Eric Chan, Chief Business & Strategy Officer of Gap Inc., USA

Newness is Everywhere

Neil Clifford, CEO of Kurt Geiger, UK

Networking Lunch

Session 2 - AI Powered Tools for Retailers 

Turning Cultural Relevance into Commercial Impact

Jamie Salter, Founder & CEO of Authentic Brands Group, USA

Supply Chain Innovations Today & Beyond

Antonio Arranz, CEO of DHL Express, Mexico

Commonsense AI for Driving Stores' Bottom Line 

Jason Morris, CTIO of Nordstrom, USA

Dr Nasrin Mostafazadeh, Co-Founder & CEO of Verneek, USA

Philippe Schaus, former CEO of DFS Group & Moët Hennessy, Luxemburg

Panel Discussion

George Abbott, Head of EMEA & APAC Oura Ring, UK

Julius Carrell, Head of Global Sales & Marketing of Enactor, UK

Alonso Yañez, VP Consumer & Retail Sector, LATAM Norte, Capgemini, Mexico

Irma Fernanda Rosales, Head of Marketing, T-Systems, Mexico

Networking Break

Session 3 - Scaling Mexican Brands to the World

Building a Brand the World Loves 

Horacio Fernández, CEO of Tajín Industries, Mexico

Crafting the Future of Luxury Tequila

Bertha González Nieves, Founder & CEO of Casa Dragones, Mexico

Closing Day 1

Official Dinner

Welcome Cocktail followed by the Official Dinner & Award Ceremony 

After-Dinner Lounge

Networking Breakfast

Registration Desk Opens

Session 4 - Future of the Fashion Market 

After The Mid-Market Squeeze

Dr Achim Berg, Founder & Managing Director of FashionSIGHTS, Germany

Heritage as a Competitive Advantage

Andrea Dini, CEO of Paul & Shark, Italy

The Importance of Discovery

Sam Lobban, CEO of Thom Browne, USA

Networking Break

Session 5 - Customer Loyalty & Trust

From Seeding to Selling

Vivian Zhu, Director Global Partnerships & Development of Xiaohongshu, China

How Trust,Loyalty & Engagement Drive Growth

Juan Luis Taverne, CEO of Paris Department Store, Chile

Designing Extraordinary Experiences

Dr Andrés Conesa Labastida, CEO of Aeroméxico, Mexico

Talent's Impact on a Brand's Journey

Nick Brown, Co-Founder of IMAG/NARY, USA

Networking Break

Session 6 - Building Teams & Workforce with Talents

Why CXO Succession Has Become a Strategic Risk?

Dr Stephan Buchner, Senior Partner at Egon Zehnder, Germany

Crafting Memorable Experiences Beyond Retail

Eléonore de Boysson, CEO of El Palacio de Hierro, Mexico

Session 7 - Creating Exciting Spaces & Moments

The Radical Experience

Jacques Demont, CEO of Devialet, France

The Relentless Reinvention of Retail

Jo Horgan AM, Founder & Co-CEO of MECCA Brands, Australia

Wrap-up & Announcement

Closing

PLAN (or Arco Norte Logistics Platform) is the largest and most modern logistics and distribution center of Central - and South America owned by El Puerto de Liverpool. The purpose of the Arco Norte platform is to strengthen Liverpool's distribution capabilities and e-commerce operations. Phase I was completed in 2022 and phase II, for ‘Softlines’, was completed in 2025. PLAN is a significant investment by Liverpool and is part of their strategy to enhance operational efficiency and customer experience. 

The visit will comprise management presentations, discussions and guided tours.

Visit to Liverpool PLAN in Jilotepec *

Meet in hotel lobby for departure to PLAN

Depart for PLAN*

Welcome Coffee & Registration

Visit to PLAN

09.15 - 09.45          Presentations (Planning, Highlights, Results)

09.45 - 10.30          Visit DC 1

10.30 - 11.00          Visit DC 2

11.15 - 11.30          Wrap-up

Departure to Hyatt hotel
(lunch box in coach) 

Arrival at Hotel 

* Participats that have registered for WDSS 2026, can add on an optional visit to PLAN at a modest cost contribution.